OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, please visit our website at www.optechus.com.
Job Summary:
- This position assists with managing the risk profile, relationship and monitoring performance of operational vendors contracted for the delivery of outsourced services.
- Work closely with the risk and operations teams and contracted service providers to assess internal needs and vendor performance.
- Establishes and monitors service level agreements.
- This individual will be responsible to assist with auditing contractual compliance, soliciting feedback from users and communicating scorecards to vendors.
- Will also coordinate lifecycle activities such as incident management, compliance audits, software licensing and software/hardware upgrades and maintenance.
- Performs cost and spend analysis to identify cost effective solutions for existing and future contracts.
- This position requires a strong technical background and is involved with day-to-day activities surrounding vendor performance.
- Individuals who work specifically on contract negotiations should be matched to Commercial Contracts
Primary Duties and Responsibilities:
Risk and Compliance-
- Design, interpret and implement vendor risk management policies and procedures throughout the organization.
- Enhance all vendor management program elements with respect to the confidentiality, integrity, and availability of data.
- Understand laws and regulations that apply to the future growth and strategic direction of the organization
- Identify opportunities for operational improvement and participate in the implementation of related action plans.
- Maintain effective working relationships with Vendors, Customers, Management, External Auditors and Third Parties.
- Act as an operation and vendor risk subject matter expert to other departments and affiliated companies.
- Responsible for creation and presentation of all Vendor Risk maters to executive stakeholders.
Project Management:-
- Acts as manager for successful completion for all vendor risk profiles pertaining to projects
- Conduct due diligence reviews and associated documentation across vendors and contractors.
- Participate in project due diligence projects inclusive of presentation of all vendor risk management material.
Administrative-
- Provide support to the Chief Risk Officer and prepare correspondence, reports, forms, and specialized documents.
- Maintain documentation supporting the compliance risk assessments and business continuation.
Required Education and Experience:
- Master’s Degree or relevant combination of education and experience.
- 5+ years of professional experience with third party risk
- Possess the ability to read and break down SOC 1 & 2 reports
- Possess strong oral and written communication, presentation, organization, and time management skills.
- Demonstrate outstanding Microsoft Office Skills (MS Outlook, Word, Excel, and PowerPoint)
Preferred Education and Experience:
- Experience with IT General Controls
- Familiarity with Coupa RPMA
- Significant experience with technical operations management
OpTech is an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. https://www.optechus.com/eeo_self_identification/
