Medical Assistant

Title: Medical Assistant
Location: West Bloomfield, MI
Shift Hours
* Availability Monday through Friday, need coverage for 4 days per week Hours are typically 8:00 AM – 4:30 PM, 9:00 AM – 5:30 PM or 10:00 AM – 7:00 PM (1 day per week, every other week)

Schedule Notes
* Candidate will be covering two locations
* Bloomfield Pediatrics: 1961 S Telegraph Rd, Bloomfield Hills 48302
* Farmington Rd Pediatrics: 6350 Farmington Rd, West Bloomfield 48322
* Candidate must have
* BLS
* Pediatric experience
* Prefers candidate to have phlebotomy experience
* Shift: Monday through Friday, need coverage for 4 days per week Hours are typically 8-4:30, 9-5:30 or 10-7 (1 day per week, every other week)

Job Summary
Provides clinical and administrative support in an ambulatory pediatric healthcare setting under the direction of a supervising provider. Responsible for preparing patients for examinations, obtaining vital signs, documenting patient information in the electronic health record (EHR), assisting with procedures and treatments, administering medications and immunizations as ordered, and coordinating patient care activities. Ensures quality patient care, accurate documentation, compliance with regulatory standards, and effective communication between patients, caregivers, and healthcare professionals while supporting the mission, vision

Key Responsibilities

• Perform initial-response screening following protocols approved by the supervising provider.
• Escort patients to examination rooms and prepare them for examinations, procedures, and treatments.
• Obtain and document vital signs and patient medical histories in the electronic health record (EHR).
• Prepare, set up, and assist with examinations, procedures, and treatments according to established protocols, policies, and procedures.
• Prepare, administer, and document oral and parenteral medications and immunizations as ordered by the supervising provider, following the six rights of medication administration.
• Maintain accurate medication and immunization records and document patient care provided during visits in the EHR.
• Recognize and respond appropriately to medical emergencies.
• Monitor and respond to patient requests through telephone encounters, In-Basket messages, and MyChart within established time frames.
• Enter medication, radiology, laboratory, referral, and medication refill orders in the EHR for provider approval according to established protocols.
• Provide discharge instructions and after-visit information to patients and caregivers as directed by the provider.
• Collect and process specimens, perform CLIA-waived testing, and conduct electrocardiography, respiratory, and other diagnostic testing based on departmental needs.
• Perform phlebotomy procedures, including venipuncture and capillary puncture.
• Serve as a liaison between patients, caregivers, and medical staff to address concerns, inquiries, and complaints.
• Schedule, coordinate, and monitor patient appointments and outpatient procedures.
• Apply third-party and managed care policies, procedures, and guidelines, including obtaining insurance pre-authorizations.
• Participate in departmental Quality Assessment and Quality Improvement Programs.
• Practice Standard Precautions, including proper hand hygiene, disposal of biohazardous materials, and aseptic and sterile techniques.
• Clean and maintain instruments, equipment, examination rooms, and treatment areas according to established policies and procedures.
• Maintain compliance with safety standards, regulatory requirements, and documentation guidelines.
• Educate patients and caregivers on office policies, health maintenance, disease prevention, and treatment plan compliance within the scope of practice.
• Identify appropriate community resources to support patient health maintenance and disease prevention.
• Maintain inventory of clinical supplies and equipment and ensure examination rooms are properly stocked.
• Maintain core and specialty competencies
• Perform other duties as assigned within the scope of practice.

Qualifications
Required

• Pediatric clinical experience.
• Basic Life Support (BLS) certification.

• Must meet at least one of the following education or professional experience requirements:

• Graduate of a Medical Assistant program with completion of a formal clinical externship of at least 160 hours.

• Graduate of a Medical Assistant program without a clinical externship, with at least one (1) year of clinical medical assisting experience within the past five (5) years.
• Current professionally recognized Medical Assistant certification with a minimum of five (5) years of clinical medical assisting experience.
• Licensed Practical Nurse (LPN).
• Licensed Paramedic or Emergency Medical Technician (EMT) with at least one (1) year of clinical experience in a medical setting within the past five (5) years.
• Military-trained medical personnel with at least one (1) year of clinical experience in a medical setting within the past five (5) years.

Required Certification & Licensure

• Basic Life Support (BLS) certification.

• One of the applicable professional qualifications or licenses based on the candidate’s education and experience pathway:

• Current Professionally Recognized Medical Assistant Certification.
• Licensed Practical Nurse (LPN).
• Licensed Paramedic.
• Emergency Medical Technician (EMT).

Working Conditions
Position may be based in a hospital or ambulatory/mobile imaging setting. Exposure to radiation, high-voltage equipment, and infectious diseases is possible with appropriate safety precautions. Position may require assisting with patient transfers and moving equipment.
Why work at OpTech? 
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! 
By submitting your application, you acknowledge that recruiting technologies, including AI-assisted tools, may be used to support candidate evaluation, sourcing, matching, and communications. 
OpTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.