We are seeking a detail-oriented and proactive Operations Specialist. The successful candidate will play a key role in facilitating operational processes related to safe box assessments and ensuring effective communication across departments. This role requires a strong ability to prioritize tasks, manage multiple responsibilities, and communicate effectively with internal colleagues.
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Key Responsibilities:
• Assist in the administrative tasks related to safe box assessments, ensuring all documentation is accurate and timely.
• Support the end-to-end process for completing safe box assessments in accordance with operational standards and compliance requirements.
• Liaise with banking center personnel to gather information, provide updates, and resolve issues in a timely and professional manner.
• Maintain accurate records and documentation in support of operational audits and reporting needs.
• Collaborate with internal departments to support ongoing initiatives and process improvements.
• Escalate operational issues as necessary and contribute to risk mitigation efforts.
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Required Skills and Qualifications:
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to prioritize and manage multiple tasks effectively.
• Demonstrated drive for results and attention to detail.
• Ability to present information clearly and professionally to various levels of the organization.
• Ability to meet and exceed metric goals and expectations.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, etc.).
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Preferred Attributes:
• Prior experience in operations or a related administrative role
• A collaborative and adaptable team player who thrives in a fast-paced environment.
• Customer-service mindset with the ability to work cross-functionally.
• Familiarity with banking or financial services operations is a plus.
Why work with us? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! We are an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. https://www.optechus.com/eeo_self_identification/